Privacy policy.

 

Mibo Collective ("Mibo", "we", "us", or "our") is committed to protecting your privacy and handling your personal information with care and transparency.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website www.mibo-collective.com, engage with our services, or otherwise interact with us.

1. Who We Are

Mibo Collective provides sophrology, mindfulness, and holistic wellbeing services for individuals and organisations.

For the purposes of data protection laws, Mibo Collective is the data controller of your personal information.

If you have any questions about this policy or how we handle your data, you can contact us at:

Email: hello@mibo-collective.com

2. Information We Collect

We may collect and process the following types of personal information:

a) Information You Provide to Us

  • Name

  • Email address

  • Phone number (if provided)

  • Any information you choose to share when contacting us, booking sessions, or completing forms

b) Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the site

This data helps us understand how our website is used and improve the experience.

3. How We Use Your Information

We use your personal information to:

  • Respond to enquiries and communicate with you

  • Provide and manage our services

  • Process bookings or requests

  • Improve our website and services

  • Send occasional updates or information (only if you have opted in)

We only collect information that is necessary and relevant for these purposes.

4. Legal Basis for Processing (GDPR)

We process personal data in accordance with applicable data protection and privacy laws worldwide, including (where relevant) the UK GDPR, EU GDPR, and other international privacy regulations.

Depending on your location and the nature of your interaction with us, we rely on one or more of the following lawful bases to process your personal information:

Consent – where you have given clear permission for us to process your personal data for a specific purpose

Contract – where processing is necessary to provide a service you have requested or to fulfil a contract with you

Legitimate interests – where processing is necessary for our legitimate business interests and does not override your rights or freedoms

Legal obligation – where processing is required to comply with applicable laws or regulations

5. Cookies

Our website may use cookies or similar technologies to improve functionality and analyse website traffic.

You can control or disable cookies through your browser settings. Please note that some parts of the website may not function properly without cookies.

6. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

Your data is stored securely and only accessed by those who need it for legitimate business purposes.

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

7. Sharing Your Information

We do not sell, rent, or trade your personal data.

We may share information with trusted third-party service providers (such as website hosting, email services, or booking platforms) only where necessary and under appropriate data protection agreements.

8. Your Rights

Depending on your location, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data

  • Withdraw consent at any time

  • Object to or restrict certain processing

  • Request data portability

To exercise any of these rights, please contact us at [insert contact email].

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on our website.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Mibo Collective
Email: hello@mibo-collective.com

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.